REASON
We saw a growing interest in matcha in America, but were dissatisfied by the low quality of matcha drinks served in cafes and tea shops. After a small trip to Kyoto, Japan, we got inspired by not only the quality of the matcha, but the variety of things you can make with it. From matcha cake and ice cream to matcha lattes and smoothies there seemed to be endless possibilities. We decided to take action and bring to America our love for for good quality matcha.
SHIPPING
United States: 2-3 days
Mexico and Canada: 7-10 days
Rest of the world: 12-15 days
Our products are shipped within 24 hours.
You will receive a tracking number and confirmation email.
RETURNS
Our return policy is 15 Days.
To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging.
Please contact us before initiating a return.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,
within a certain amount of days.
EXCHANGES
We only replace products if they are defective or damaged. If you need to exchange a product please contact us.
Go to the contact page and send us an email or text.